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Warranty & Returns

Limited Warranty

Performance Starter & Alternator, Inc. warrants
all products to be free from defects in materials under normal use and service, provided installations were properly made in the vehicles for which they are intended for the period of one year from the date of purchase. This warranty excludes all commercial vehicles. This warranty is void for any products misused or abused or tampered in any way. Upon return of any alleged defective merchandise and proof of purchase upon request, Performance Inc. (the seller) will either replace the merchandise or refund the original purchase price subject to any necessary handling or restocking fees if applicable whichever the seller chooses. Any parts believed to be defective by the customer but upon inspection by the seller are found to be non-defective are ineligible for warranty replacement and/or full or partial refund. Any and all shipping cost to and from the seller under normal circumstances are the sole responsibility of the buyer unless otherwise specified by
the seller. This is the complete and full warranty: no further warranty whether expressed or implied is allowed. All implied warranties, including warranties of merchantability and fitness for a particular purpose are limited to only the duration of this warranty. In no event does liability include consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above limitations and exclusions may not apply to an individual having the benefit of described warranty. Certain individuals may have other specific rights which vary from state to state. The laws of Ohio shall govern this warranty. The seller’s liability from all causes is limited to the value of the goods sold or furnished. If goods are deemed defective we will not be responsible beyond the value of the defective piece at the factory nor will we in any way be responsible for any damage or expenses occasioned by
defective goods.

Return Policy

Any and all unused and/or un-installed merchandise must be returned to the original point of purchase in original as shipped condition within 30 days of the original time of purchase. Any or all return merchandise eligible buyers are to contact the seller via email to receive return merchandise authorization information. All return merchandise shipping fees are the sole financial responsibility of the purchaser unless otherwise specified by the seller. All refunds will be issued to the buyer within ten days after being received by the seller under the condition that all merchandise was returned to the seller under the conditions specified above and may not be transferred.

 

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